Tomtom mydrive connect install12/5/2023 If possible use a wired connection instead of connecting to a Wi-Fi® network, or try through another, faster network.Īlso, it's important to make sure you turn off any power saving settings on your computer, as these can interrupt the map installation. Still not working? Errors during map installations are usually caused by an unstable internet connection. Once the installation is complete, the map should load normally the next time your device starts up. Start MyDrive Connect again, click My Content and scroll down to My Mapsįinally, click the map you want to have on your device and select Install. Now, reconnect your device to your computer and restart MyDrive Connect by right-clicking the MyDrive Connect icon again, and then click Quit. If your device stops at a black screen with white text, just turn it off and on again and it will start normally.Ĭlick here to see how to soft reset your deviceĥ. Keep the button pressed until you hear the drum-sound, then let go. Disconnect your device from your computer, and do a soft reset by pressing and holding the power button. Click the Downloads tab, click the button Empty download folder, and then click Save settings.Ĥ. Once the process is complete (or if the map was not listed as "Corrupted") click the cogwheel icon in the top right of the window to open the Settings. If your map is listed as Corrupted here, click the image of them map and then click Uninstall. First, click the tab My Content and scroll down to the section My Maps. In most cases you can solve this in two steps: Removing the old map files, and then re-downloading the map.ġ. Links mentioned in video: Installing MyDrive Connect Re-downloading your map If this happens, your device will show the message "No Maps Available" or "No Maps Found". When a map installation gets interrupted or something goes wrong when the files are being transferred to your navigation device, the map files might be damaged and not readable.
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